AXIS Insurance Claims

Proactive in the management of claims, we strive to perform our duties to the highest standards of integrity and good faith. The professional manner in which we handle each claim is consistent among all our diverse product lines.

Our team of claims professionals has been hand-picked based on their qualifications, expertise, experience and reputation. The structure of the group, and its common platform for communication, allow our strength and depth of experience to be utilized very effectively. This enables AXIS staff to exert influence in every claim they handle.

Unlike many insurance companies, there are no barriers to communication at AXIS. Our claims personnel are in constant contact with our underwriters, actuaries and senior management. Experience has shown that by acting in concert, we are frequently able to provide our clients with innovative solutions to complex problems.

Would you like more information?​

Chief Claims Officer Contact

  • David Hayward
  • Executive Vice President – Chief Claims Officer
  • Office: +1 441-405-2670
  • Send Email

International Claims Contact

  • John Isachsen
  • Senior Vice President – International Claims (Outside the U.S.)
  • Office: +44 207-877-3836
  • Send Email