How to provide feedback
Email: HowWeWork [email protected]
Phone (voice): +1 416 361 7200
Mail: AXIS – Accessibility Feedback, 123 Front Street West, Suite 1700, Toronto, ON M5J 2M2
Accessible formats and communication support
Information about our feedback process is available in accessible formats and with communication support upon request, at no additional charge (for example, large print, plain language, audio, Braille, captions, or ASL/LSQ interpretation). Please email HowWeWork [email protected] to request an accessible format or support.
How we handle your feedback
We acknowledge receipt within 5 business days.
We aim to provide a response or update within 15 business days. If more time is needed, we’ll let you know when to expect a follow up.
We explain any steps we’ll take to address your feedback or complaint.
Your privacy is important to us. Personal information shared through this process is used only to review and respond to your feedback.
