In order to meet the complex and challenging situations our clients encounter, the AXIS claims department has assembled a list of approved service providers that provide flexible and effective incident response for AXIS policyholders.
Our approved
service providers are your virtual comprehensive risk management and loss control team to help you reduce the impact of network security and data privacy events.
If you are suffering an actual or suspected cyber incident or cyber attack please contact one of the incident managers listed in the lists below in the first instance:
Incident Coordinators
Mullen Coughlin
POC: John Mullen, Partner
426 West Lancaster Avenue,
Devon, PA 19333
Office: +1 267-930-4791
Hotline: +1 844-445-6097
Baker Hostetler LLP
POC: Ted Kobus, Partner
45 Rockefeller Plaza
New York, NY 10111-0100
Office: +1 212-271-1504
Hotline: +1 855-217-5204
McDonald Hopkins
POC: James J. Giszczak, Member
39533 Woodward Avenue, Suite 318
Bloomfield Hills, MI 48304
Office: +1 248-220-1354
Axis Incident Email:
Hotline: 855-MH-Data1 (855-643-2821)
Vedder Price
POC: Blaine C. Kimrey, Shareholder
222 North LaSalle Street
Chicago, IL 60601
Office: +1 312-609-7865
Hotline: +1 877-703-1035
Greenberg Traurig
POC: Jena Valdetero, Shareholder
77 West Wacker Drive
Suite 3100
Chicago, IL 60601
Office: +1 312-456-1025
Hotline: +1 800-892-5395
Forensic & Ransomware Service
Crypsis, a Palo Alto Networks Company
POC: Brendan Rooney
3000 Tannery Way, Santa Clara, CA 95054
Phone Number: +1 703 541-9781
Ankura (acquired Navigant Cyber)
POC: Darin Bielby,Senior Managing Director
50 South 16th Street, Suite 3350
Philadelphia, PA 19102
Office: +1 215-832-4485
Hotline/Email: [email protected]
Kivu
POC: Elgan Jones , CIO & Managing Director
2120 University Ave..
Berkeley, CA 94704
Office: +1 202-888-7287
Hotline: [email protected]
Crowdstrike
24/7 Incident Response Hotline:
+1 855-276-9347
24/7 Incident Response Email:
Charles River Associates
POC: Andrew Obuchowski, Vice President, Forensic Services
200 Claredon Street
Boston, MA 02116-5092
Office: https://axiscapital.com/tools/approved-service-providers
Hotline: +1 866-272-2923 or (866-CRA-CYBER)
Arete
POC: Brookes Taney
750 Lexington Ave, 9th Floor
New York, NY 10022
Hotline: +1 866-210-0955
Email: [email protected]
Stroz Friedberg
POC: Jeffery Jansen, Senior Vice President
www.aon.com/cyber-solutions/solutions/digital-forensics/
Office: +1 215-255-1764
Cell: +1 610-246 6033
24/7 Data Breach Response: [email protected]
Tracepoint
POC: Rob Driscoll, Chief Revenue Officer
10300 Spotsylvania Ave, STE 230
Fredricksburg, VA 22408
Office: +1 516-732-0300
Call Center & Notification Services
Epiq
POC: Stacy Sargent and Katrina Day
501 Kansas Avenue,
Kansas City, KS 66105
Office: +1 913-621-9500
Hotline: +1 800-944-1015
ID Experts Corp
POC: Todd Hindman, Data Breach Response Services & Strategic Alliances
Center One, 10300 SW Greenburg Road, Suite 570
Portland, OR 97223
Office: +1 512-712-2270
Hotline: +1 800-298-7558
Credit & Identity Theft Monitoring Services
Experian
POC: Ozzie Fonseca, Senior Director
[email protected]
475 Anton Blvd.
Costa Mesa, CA 92626
Office: +1 949-567-3851
Hotline/Email: [email protected]
CyberScout
POC: Thomas Spier
7580 N Dobson Rd, Suite 201
Scottsdale, AZ 85256
Hotline: +1 800-493-0943
ID Experts Corp
POC: Todd Hindman,
Data Breach Response Services & Strategic Alliances
Center One,10300 SW Greenburg Road,
Suite 570, Portland, OR 97223
Office: +1 512-712-2270
Hotline: +1 800-298-7558
Crisis Communications Services
Levick
POC: Ian Lipner, Senior Vice President
1900 M Street NW
Washington, DC 20036
Mobile: +1 202-352-5370
Office: +1 202-973-5312
Forensic Accounting & Claims Preparation Services
MDD Forensics
POC: Paul Isaac, Partner
Marlow House 1A Lloyds Avenue,
London, EC3N 3AA
Hotline: +1 (314) 768 - 3643
Office: +44 20-3384-5499
Mobile: +44 77-2550-9918
Baker Tilly
POC: Simon Oddy, Partner
One Penn Plaza, Suite 3000
New York, NY 10119-0032
Office: +1 646-737-1782
Mobile: +1 917-273-7830
www.bakertilly.comImportant Information About Your Policy
If your policy contains coverage requiring prior approval of a service provider by AXIS and you intend to seek reimbursement for your expense, then you are approved to use the approved service providers listed on this website.
Please note that your use of a service provider approved for the policyholder or a service provider identified on the AXIS website does not satisfy the notification requirements of the policy. You must also comply with notification and all other terms and conditions required for coverage under your policy.
If you elect to use a service provider not listed on our website, in order to be reimbursed for your expenses you must give us notice of your election and obtain prior written approval from the AXIS Claim Department prior to incurring such expenses. Contact telephone numbers and an email address for the AXIS Claim Department are provided within your policy.
Before you engage any AXIS approved service providers we advise you to conduct your own due diligence to ensure the company and their services meet your particular needs. AXIS will not be responsible for services outside of the scope of your coverage or the re-performance of services.
- Approval is service-specific. AXIS identifies the service to which each approval applies.
- You should consult your policy before engaging an approved service provider. Coverage is determined by the policy, and your coverage may not include all of the services available from an approved service provider.
- AXIS shall not be a party to any agreement entered into between you and any service provider. Service providers are independent contractors, and are not agents or employees of AXIS.
- AXIS assumes no liability arising out of any services rendered by a service provider.
- AXIS shall not be entitled to any rights or subject to any obligations or liabilities set forth in any agreement entered into between you and any service provider.
- You are under no obligation to perform the actions recommended by a service provider.
- Unless otherwise stated in your policy, you are under no obligation to contract for services with an approved service provider.
- Payment for services provided by any service provider is your responsibility.
Please note the following regarding service providers identified as approved by AXIS.
Questions?
Please contact us — we’re always here to offer our assistance.

This listing has been compiled for the convenience of AXIS policyholders. No endorsement or recommendation of any of the service providers listed is intended to be, nor should this listing be construed as, an endorsement or recommendation of any service provider. AXIS does not guarantee the performance or quality of the services provided. You should perform your own independent evaluation of any service provider.