In order to meet the complex and challenging situations our clients encounter, the AXIS claims department has assembled a list of approved service providers that provide flexible and effective incident response for AXIS policyholders.

Our approved service providers are your virtual comprehensive risk management and loss control team to help you reduce the impact of network security and data privacy events.

If you are suffering an actual or suspected cyber incident or cyber attack please contact one of the incident managers listed in the lists below in the first instance:

Download the Pre-Approved Supplier Panel list

Incident Coordinators


Mullen Coughlin

POC: John Mullen, Partner

[email protected]

426 West Lancaster Avenue,

Devon, PA 19333

Office: +1 267-930-4791

Hotline: +1 844-445-6097


Baker Hostetler LLP

POC: Ted Kobus, Partner

[email protected]

45 Rockefeller Plaza

New York, NY 10111-0100

Office: +1 212-271-1504

Hotline: +1 855-217-5204


McDonald Hopkins

POC: James J. Giszczak, Member

[email protected]

39533 Woodward Avenue, Suite 318

Bloomfield Hills, MI 48304

Office: +1 248-220-1354

Axis Incident Email:

[email protected]

Hotline: 855-MH-Data1 (855-643-2821)


Vedder Price

POC: Blaine C. Kimrey, Shareholder

[email protected]

222 North LaSalle Street

Chicago, IL 60601

Office: +1 312-609-7865

Hotline: +1 877-703-1035


Greenberg Traurig

POC: Jena Valdetero, Shareholder

[email protected]

77 West Wacker Drive

Suite 3100

Chicago, IL 60601 

Office: +1 312-456-1025

Hotline: +1 800-892-5395


Forensic & Ransomware Service


Palo Alto Networks, Unit 42

POC: Brian Burke

[email protected]

3000 Tannery Way, Santa Clara, CA 95054

Mobile: +1 (631) 495-2041

Hotline: +1 (855) 875-4631

Team Distribution: [email protected]


POC: Todd Doss, Managing Director, Cybersecurity

[email protected]

2000 K St. N.W, 12th Floor

Washington, D.C . 20006

Office: +1 (540) 935-9036

Hotline/Email: [email protected]


POC: Dmitri Strakhov, Client Executive

[email protected]

1460 Broadway, 11th Floor

New York, NY 10036

Cell: +1 (646) 988 - 8239 

Hotline: +1 (855) 548 - 8767

Email Hotline: [email protected]

Report an Incident Online:



24/7 Incident Response Hotline:

+1 855-276-9347

24/7 Incident Response Email:

[email protected]

Charles River Associates

POC: Andrew Obuchowski, Vice President, Forensic Services

[email protected]

200 Claredon Street

Boston, MA 02116-5092

Hotline: +1 866-272-2923 or (866-CRA-CYBER)

Office:  +1 (617) 425-3549

Cell: +1 (508) 922-4770


POC: Brookes Taney

[email protected]

750 Lexington Ave, 9th Floor

New York, NY 10022

Hotline:  +1 866-210-0955

Email: [email protected]

Stroz Friedberg

POC: Jeffery Jansen, Senior Vice President

[email protected]

Office: +1 215-255-1764

Cell: +1 610-246 6033

24/7 Data Breach Response: [email protected]


POC: Rob Driscoll, Chief Revenue Officer

[email protected]

10300 Spotsylvania Ave, STE 230

Fredricksburg, VA 22408

Hotline: +1 844-TRACE-04 
+1 844-872-2304

Office: +1 516-732-0300

[email protected]

Call Center & Notification Services



POC: Stacy Sargent and Katrina Day

[email protected]

k[email protected]

501 Kansas Avenue,

Kansas City, KS 66105

Office: +1 913-621-9500

Hotline: +1 800-944-1015


ID Experts Corp

POC: Todd Hindman, Data Breach Response Services & Strategic Alliances

[email protected]

Center One, 10300 SW Greenburg Road, Suite 570

Portland, OR 97223

Office: +1 512-712-2270

Hotline: +1 800-298-7558

Credit & Identity Theft Monitoring Services


POC: Ozzie Fonseca, Senior Director

[email protected]

475 Anton Blvd.

Costa Mesa, CA 92626

Office: +1 949-567-3851

Hotline/Email: [email protected]

CyberScout, a Sontiq Company

POC: Nate Spurrier, Vice President, Global Incident Response

7580 N Dobson Rd, Suite 201

Scottsdale, AZ 85256

Office: +1 480 490-9305

Hotline: [email protected]

ID Experts Corp

POC: Todd Hindman,
Data Breach Response Services & Strategic Alliances

[email protected]

Center One,10300 SW Greenburg Road,

Suite 570, Portland, OR 97223

Office: +1 512-712-2270

Hotline: +1 800-298-7558

Crisis Communications Services



POC: Ian Lipner, Senior Vice President

[email protected]

1900 M Street NW

Washington, DC 20036

Mobile: +1 202-352-5370

Office: +1 202-973-5312


Resolute Strategic Services

POC: Jamie Singer, Executive Vice President; Director of Data Security, Privacy and Crisis Communications

[email protected]

180 N. LaSalle St

Chicago, IL 60601

Office: +1 (847) 414 - 1377

Hotline: +1 (312) 768 - 4713


Forensic Accounting & Claims Preparation Services


MDD Forensics

POC: Paul Isaac, Partner

[email protected]

Marlow House 1A Lloyds Avenue,

London, EC3N 3AA

Hotline: +1 314-768-3643

Office: +44 20-3384-5499

Mobile: +44 77-2550-9918

Baker Tilly

POC: Ben Hobby, Partner

[email protected]

5th Floor, 2 London Wall Place

London EC2Y 5AU

Office: +44 (0)20 7065 - 7925

Mobile: +44 (0)7802 435 - 851


POC: Simon Oddy Partner

[email protected]

One Penn Plaza, Suite 3000

New York, NY 10119-0032

Office: +1 646-737-1782

Mobile: +1 917-273-7830

Important Information About Your Policy


If your policy contains coverage requiring prior approval of a service provider by AXIS and you intend to seek reimbursement for your expense, then you are approved to use the approved service providers listed on this website.


Please note that your use of a service provider approved for the policyholder or a service provider identified on the AXIS website does not satisfy the notification requirements of the policy. You must also comply with notification and all other terms and conditions required for coverage under your policy.


If you elect to use a service provider not listed on our website, in order to be reimbursed for your expenses you must give us notice of your election and obtain prior written approval from the AXIS Claim Department prior to incurring such expenses. Contact telephone numbers and an email address for the AXIS Claim Department are provided within your policy.


Before you engage any AXIS approved service providers we advise you to conduct your own due diligence to ensure the company and their services meet your particular needs. AXIS will not be responsible for services outside of the scope of your coverage or the re-performance of services.


    Please note the following regarding service providers identified as approved by AXIS.

  • Approval is service-specific. AXIS identifies the service to which each approval applies.
  • You should consult your policy before engaging an approved service provider. Coverage is determined by the policy, and your coverage may not include all of the services available from an approved service provider.
  • AXIS shall not be a party to any agreement entered into between you and any service provider. Service providers are independent contractors, and are not agents or employees of AXIS.
  • AXIS assumes no liability arising out of any services rendered by a service provider.
  • AXIS shall not be entitled to any rights or subject to any obligations or liabilities set forth in any agreement entered into between you and any service provider.
  • You are under no obligation to perform the actions recommended by a service provider.
  • Unless otherwise stated in your policy, you are under no obligation to contract for services with an approved service provider.
  • Payment for services provided by any service provider is your responsibility.


Please contact us — we’re always here to offer our assistance.

This listing has been compiled for the convenience of AXIS policyholders. No endorsement or recommendation of any of the service providers listed is intended to be, nor should this listing be construed as, an endorsement or recommendation of any service provider. AXIS does not guarantee the performance or quality of the services provided. You should perform your own independent evaluation of any service provider.