In order to meet the complex and challenging situations our clients encounter, the AXIS claims department has assembled a list of approved service providers that provide flexible and effective incident response for AXIS policyholders.

Our approved service providers are your virtual comprehensive risk management and loss control team to help you reduce the impact of network security and data privacy events.

If you are suffering an actual or suspected cyber incident or cyber attack please contact one of the incident managers listed in the lists below in the first instance:

Download the Pre-Approved Supplier Panel list

McDonald Hopkins

POC: James J. Giszczak, Member

[email protected]

39533 Woodward Avenue,
Suite 318
Bloomfield Hills, MI 48304

Office: +1 248-220-1354

AXIS Incident Email: [email protected]

Hotline: 855-MH-Data1 (855-643-2821)

Mullen Coughlin

POC: John Mullen, Partner

[email protected]

426 West Lancaster Avenue,
Devon, PA 193335

Office: +1 267-930-4791

Hotline: +1 844-445-6097

Baker Hostetler LLP

POC: Ted Kobus, Partner

[email protected]

45 Rockefeller Plaza
New York, NY 10111-0100

Office: +1 212-271-1504

Hotline: +1 855-217-5204

Greenberg Traurig

POC: Jena Valdetero, Shareholder

[email protected]

77 West Wacker Drive
Suite 3100
Chicago, IL 60601

Office: +1 312-456-1025

Hotline: +1 800-892-5395

Palo Alto Networks, Unit 42

POC: Kimberly Horn, Insurance Channel Leader

[email protected]

Empire State Building,
350 5th Avenue, 40th Floor,
New York, NY 10118

Mobile: +1 (917) 710-6619

Hotline: +1 (866) 4-UNIT42


[email protected]


POC: Todd Doss, Managing Director, Cybersecurity

[email protected]

2000 K St. N.W, 12th Floor
Washington, D.C . 20006

Office: +1 (540) 935-9036

Hotline/Email: [email protected]


POC:  Andrew Davis, Director, Business Development

[email protected]

2120 University Avenue, Berkeley, CA 94704

Cell: +1(484) 645 - 3018

Hotline: +1(855) 548 - 8767

Hotline/Email: [email protected]


POC: Adam Cottini, Director of Business Development, Law Firm & Insurance

[email protected]


Hotline: +1 (818) 809 – 8263


[email protected]

Charles River Associates

POC: Bill Hardin, Vice President

[email protected]

1 S. Wacker, Suite 3400
Chicago, IL 60606

Mobile:+1 (312) 619 - 3309

Hotline: +1 866-272-2923 or (866-CRA-CYBER)


POC: Brookes Taney

[email protected]

750 Lexington Ave, 9th Floor
New York, NY 10022

Hotline: +1 866-210-0955

Hotline/Email: [email protected]

Stroz Friedberg

POC: Jeffery Jansen, Senior Vice President

[email protected]

Office: +1 215-255-1764

Mobile: +1 610-246 6033

24/7 Data Breach Response: [email protected]

Booz Allen Hamilton

POC: Brett Anderson, Global Head of IR Business Development

[email protected]

8283 Greensboro Drive
McLean, VA 22102

Mobile: +1 (678) 812-9617

Hotline: +1 (888) 266-9478

Incident Distribution List: [email protected]


POC: Jim Leonard

[email protected]

Mobile: +1 (615) 483 - 3402

North America 24/7 Hotline:

877 - 300 - 6816

Email: [email protected]


POC: Larry Brown, Managing Director

[email protected]

501 Kansas Avenue,
Kansas City, KS 66105

Office: +1(917) 331-5643

Hotline: +1(800) 944-1015

ID Experts Corp

POC: Todd Hindman, Data Breach
Response Services & Strategic Alliances

[email protected]

Center One, 10300 SW Greenburg
Road, Suite 570
Portland, OR 97223

Office: +1 512-712-2270

Hotline: +1 800-298-7558


POC: Ozzie Fonseca, Senior Director

[email protected]

475 Anton Blvd.
Costa Mesa, CA 92626

Mobile: +1 (949) 302 - 2299

Hotline: +1 (877) 534 - 7032

[email protected]


POC: Ozzie Fonseca, Senior Director

[email protected]

475 Anton Blvd.
Costa Mesa, CA 92626

Mobile: +1 (949) 302 - 2299

Hotline: +1 (877) 534 - 7032

[email protected]


CyberScout, a Sontiq Company

POC: Nate Spurrier, Vice President, Global Incident Response

[email protected]

7580 N Dobson Rd, Suite 201
Scottsdale, AZ 85256

Office: +1 480 490-9305

Hotline/Email: [email protected]

ID Experts Corp

POC: Todd Hindman, Data Breach
Response Services & Strategic Alliances

[email protected]

Center One, 10300 SW Greenburg
Road, Suite 570
Portland, OR 97223

Office: +1 512-712-2270

Hotline: +1 800-298-7558


POC: Max Marcucci, Senior Vice President

[email protected]

1900 M Street NW
Washington, DC 20036

Mobile: +1(202) 740 - 5545

Office: +1(202) 973 - 1342

Resolute Strategic Services

POC: Dave Smolensky, Vice President

[email protected]

180 N. LaSalle St
Chicago, IL 60601

Mobile: +1(845) 525 - 8412

Hotline: +1 (312) 768 - 4713

MDD Forensics

POC: Paul Isaac, Partner

[email protected]

Marlow House 1A Lloyds Avenue,
London, EC3N 3AA

Hotline: +1 314-768-3643

Office: +44 20-3384-5499

Mobile: +44 77-2550-9918

Baker Tilly

POC: Ben Hobby, Partner

[email protected]

5th Floor, 2 London Wall Place
London EC2Y 5AU

Office:+44 (0)20 7065 - 7925

Mobile:+44 (0)7802 435 - 851


POC: Simon Oddy Partner

[email protected]

One Penn Plaza, Suite 3000
New York, NY 10119-0032

Office: +1 646-737-1782

Mobile: +1 917-273-7830

Important Information About Your Policy


If your policy contains coverage requiring prior approval of a service provider by AXIS and you intend to seek reimbursement for your expense, then you are approved to use the approved service providers listed on this website.


Please note that your use of a service provider approved for the policyholder or a service provider identified on the AXIS website does not satisfy the notification requirements of the policy. You must also comply with notification and all other terms and conditions required for coverage under your policy.


If you elect to use a service provider not listed on our website, in order to be reimbursed for your expenses you must give us notice of your election and obtain prior written approval from the AXIS Claim Department prior to incurring such expenses. Contact telephone numbers and an email address for the AXIS Claim Department are provided within your policy.


Before you engage any AXIS approved service providers we advise you to conduct your own due diligence to ensure the company and their services meet your particular needs. AXIS will not be responsible for services outside of the scope of your coverage or the re-performance of services.


    Please note the following regarding service providers identified as approved by AXIS.

  • Approval is service-specific. AXIS identifies the service to which each approval applies.
  • You should consult your policy before engaging an approved service provider. Coverage is determined by the policy, and your coverage may not include all of the services available from an approved service provider.
  • AXIS shall not be a party to any agreement entered into between you and any service provider. Service providers are independent contractors, and are not agents or employees of AXIS.
  • AXIS assumes no liability arising out of any services rendered by a service provider.
  • AXIS shall not be entitled to any rights or subject to any obligations or liabilities set forth in any agreement entered into between you and any service provider.
  • You are under no obligation to perform the actions recommended by a service provider.
  • Unless otherwise stated in your policy, you are under no obligation to contract for services with an approved service provider.
  • Payment for services provided by any service provider is your responsibility.


Please contact us — we’re always here to offer our assistance.

This material is provided for informational purposes only and is intended for use by licensed insurance professionals. The services and service providers discussed above are suggested as risk mitigation and incident response resources, but this material is not an offer to sell, or a solicitation to buy, any particular insurance product or service for a particular insured. Use of the service providers does not guarantee the performance or quality of the services provided, including the avoidance of loss, the fulfillment of any obligations under any contract or compliance with any law, rule or regulation. AXIS is not responsible for the effectiveness of a cyber risk management program and encourages each policyholder, together with advice from their professional insurance advisor, to perform its own independent evaluation of any service provider as part of its overall risk management strategy