Overview

In order to meet the complex and challenging situations our clients encounter, the AXIS claims department has assembled a list of approved service providers that provide flexible and effective incident response for AXIS policyholders.

Our approved service providers are your virtual comprehensive risk management and loss control team to help you reduce the impact of network security and data privacy events.

If you are suffering an actual or suspected cyber incident or cyber attack please contact one of the incident managers listed in the lists below in the first instance:

Download the Pre-Approved Supplier Panel list

Our providers

POC: James J. Giszczak, Member

[email protected]

39533 Woodward Avenue, Suite 318, Bloomfield Hills, MI 48304

Office: +1 248 220 1354

AXIS Incident Email: [email protected]

Hotline: +1 855 MH Data1 (+1 855 643 2821)

POC: John Mullen, Partner

[email protected]

426 West Lancaster Avenue, Devon, PA 19333

Office: +1 267 930 4791

Hotline: +1 844 445 6097

POC: Ted Kobus, Partner

[email protected]

45 Rockefeller Plaza New York, NY 10111-0100

Office: +1 212 271 1504

Hotline: +1 855 217 5204

POC: Jena Valdetero, Shareholder

[email protected]

77 West Wacker Drive, Suite 3100, Chicago, IL 60601

Office: +1 312 456 1025

Hotline: +1 800 892 5395

POC: Hayden McKaskle, North America Sales Manager

[email protected]

Empire State Building, 350 5th Avenue, 40th Floor, New York, NY 10118

Mobile: +1 615-739-8151

Hotline: +1 866 4 UNIT42

Main Email:

[email protected]

POC: Joe Clarke, Director

[email protected]

2000 K Street NW, 12th Floor Washington, DC 20006

Office: +1 619 572 8040

Hotline: +1 800 496 0089

Main Email: [email protected]

POC: Andrew Davis, Director, Business Development

[email protected]

2120 University Avenue, Berkeley, CA 94704

Mobile +1 484 645 3018

Hotline: +1 855 548 8767

Main Email: [email protected]

POC: Adam Cottini, Director of Business Development, Law Firm & Insurance

[email protected]

Mobile: +1 917 797 7510

Hotline: +1 818 809 8263

Main Email: [email protected]

POC: Bill Hardin, Vice President

[email protected]

1 S. Wacker, Suite 3400 Chicago, IL 60606

www.crai.com

Mobile: +1 312 619 3309

Hotline: +1 866 272 2923 or (+1 866 CRA CYBER)

POC: Brookes Taney

[email protected]

750 Lexington Ave, 9th Floor New York, NY 10022

Hotline: +1 866 210 0955

Main Email: [email protected]

POC: Jeffery Jansen, Senior Vice President

[email protected]

Office: +1 215 255 1764

Mobile: +1 610 246 6033

24/7 Data Breach Response: [email protected]

POC: Brett Anderson, Global Head of IR Business Development

[email protected]

8283 Greensboro Drive McLean, VA 22102

Mobile: +1 678 812 9617

Hotline: +1 888 266 9478

Incident Distribution List: [email protected]

POC: Jim Leonard

[email protected]

Mobile: +1 615 483 3402

North America 24/7 Hotline: 877 300 6816

Main Email: [email protected]

POC: Larry Brown, Managing Director

[email protected]

501 Kansas Avenue, Kansas City, KS 66105

http://www.epiqglobal.com

Office: +1 917 331 5643

Hotline: +1 800 944 1015

POC: Todd Hindman, Data Breach Response Services & Strategic Alliances

[email protected]

Center One, 10300 SW Greenburg Road, Suite 570 Portland, OR 97223

Office: +1 512 712 2270

Hotline: +1 800 298 7558

POC: Ozzie Fonseca, Senior Director

[email protected]

475 Anton Blvd. Costa Mesa, CA 92626

www.experian.com/databreach

Mobile: +1 949 302 2299

Hotline: +1 877 534 7032

Main Email: [email protected]

POC: Ozzie Fonseca, Senior Director

[email protected]

475 Anton Blvd. Costa Mesa, CA 92626

www.experian.com/databreach

Mobile: +1 949 302 2299

Hotline: +1 877 534 7032

Main Email: [email protected]

POC: Nate Spurrier, Vice President, Global Incident Response

[email protected]

7580 N Dobson Rd, Suite 201 Scottsdale, AZ 85256

Office: +1 480 490 9305

Main Email: [email protected]

POC: Todd Hindman, Data Breach Response Services & Strategic Alliances

[email protected]

Center One, 10300 SW Greenburg Road, Suite 570 Portland, OR 97223

Office: +1 512 712 2270

Hotline: +1 800 298 7558

POC: Dave Smolensky, Vice President

[email protected]

180 N. LaSalle St Chicago, IL 60601

www.rescyberstrategies.com

www.resolutestrategicservices.com

Mobile: +1 845 525 8412

Hotline: +1 312 768 4713

POC: Paul Isaac, Partner

[email protected]

Marlow House 1A Lloyds Avenue, London, EC3N 3AA

Mobile: +44 77 2550 9918

Office: +44 20 3384 5499

Hotline: +1 314 768 3643

POC: Ben Hobby, Partner

[email protected]

5th Floor, 2 London Wall Place London EC2Y 5AU

Mobile: +44 (0)7802 435 851

Office: +44 (0)20 7065 7925

POC: Simon Oddy, Partner

[email protected]

One Penn Plaza, Suite 3000 New York, NY 10119-0032

Mobile: +1 646 737 1782

Office: +1 917 273 7830

Important Information About Your Policy

If your policy contains coverage requiring prior approval of a service provider by AXIS and you intend to seek reimbursement for your expense, then you are approved to use the approved service providers listed on this website.

Please note that your use of a service provider approved for the policyholder or a service provider identified on the AXIS website does not satisfy the notification requirements of the policy. You must also comply with notification and all other terms and conditions required for coverage under your policy.

If you elect to use a service provider not listed on our website, in order to be reimbursed for your expenses you must give us notice of your election and obtain prior written approval from the AXIS Claim Department prior to incurring such expenses. Contact telephone numbers and an email address for the AXIS Claim Department are provided within your policy.

Before you engage any AXIS approved service providers we advise you to conduct your own due diligence to ensure the company and their services meet your particular needs. AXIS will not be responsible for services outside of the scope of your coverage or the re-performance of services.

Please note the following regarding service providers identified as approved by AXIS:

  • Approval is service-specific. AXIS identifies the service to which each approval applies.
  • You should consult your policy before engaging an approved service provider. Coverage is determined by the policy, and your coverage may not include all of the services available from an approved service provider.
  • AXIS shall not be a party to any agreement entered into between you and any service provider. Service providers are independent contractors, and are not agents or employees of AXIS.
  • AXIS assumes no liability arising out of any services rendered by a service provider.
  • AXIS shall not be entitled to any rights or subject to any obligations or liabilities set forth in any agreement entered into between you and any service provider.
  • You are under no obligation to perform the actions recommended by a service provider.
  • Unless otherwise stated in your policy, you are under no obligation to contract for services with an approved service provider.
  • Payment for services provided by any service provider is your responsibility.

Have a Question?

Contact us for more information.

This material is provided for informational purposes only and is intended for use by licensed insurance professionals. The services and service providers discussed above are suggested as risk mitigation and incident response resources, but this material is not an offer to sell, or a solicitation to buy, any particular insurance product or service for a particular insured. Use of the service providers does not guarantee the performance or quality of the services provided, including the avoidance of loss, the fulfillment of any obligations under any contract or compliance with any law, rule or regulation. AXIS is not responsible for the effectiveness of a cyber risk management program and encourages each policyholder, together with advice from their professional insurance advisor, to perform its own independent evaluation of any service provider as part of its overall risk management strategy.