In order to meet the complex and challenging situations our clients encounter, the AXIS claims department has assembled a list of approved service providers that provide flexible and effective incident response for AXIS policyholders.

Our approved service providers are your virtual comprehensive risk management and loss control team to help you reduce the impact of network security and data privacy events.

If you are suffering an actual or suspected cyber incident or cyber attack please contact one of the incident managers listed in the lists below in the first instance:

Download the Pre-Approved Supplier Panel list

Mullen Coughlin

POC: John Mullen, Partner

[email protected]

426 West Lancaster Avenue,
Devon, PA 193335

Office: +1 267-930-4791

Hotline: +1 844-445-6097

Baker Hostetler LLP

POC: Ted Kobus, Partner

[email protected]

45 Rockefeller Plaza
New York, NY 10111-0100

Office: +1 212-271-1504

Hotline: +1 855-217-5204

McDonald Hopkins

POC: James J. Giszczak, Member

[email protected]

39533 Woodward Avenue,
Suite 318
Bloomfield Hills, MI 48304

Office: +1 248-220-1354

AXIS Incident Email: [email protected]

Hotline: 855-MH-Data1 (855-643-2821)

Greenberg Traurig

POC: Jena Valdetero, Shareholder

[email protected]

77 West Wacker Drive
Suite 3100
Chicago, IL 60601

Office: +1 312-456-1025

Hotline: +1 800-892-5395

Palo Alto Networks, Unit 42

POC: Brian Burke

[email protected]

[email protected]

3000 Tannery Way,
Santa Clara,
CA 95054

Mobile: +1 (631) 495-2041

Hotline: +1 (855) 875-4631

Team Distribution: [email protected]


POC: Todd Doss, Managing Director, Cybersecurity

[email protected]

2000 K St. N.W, 12th Floor
Washington, D.C . 20006

Office: +1 (540) 935-9036

Hotline/Email: [email protected]


POC: Patrick Olohan, Director, Business Development

[email protected]

2120 University Avenue, Berkeley, CA 94704

Cell: +1 (201) 602-6925

Hotline:+1 (855) 548 - 8767

Hotline/Email: [email protected]


POC: Adam Cottini, Director of Business Development, Legal & Insurance

[email protected]

Cell: +1 (917) 797 - 7510

POC: Lee Trotter, Program Manager, Legal &Insurance

[email protected]

Mobile: +1 (818) 809 - 8263

Hotline: +1 (855) 276 - 9347


[email protected]

Charles River Associates

POC: Andrew Obuchowski, Vice President, Forensic Services

[email protected]

200 Claredon Street
Boston, MA 02116-5092

Office: +1 (617) 425-3549

Mobile: +1 (508) 922-4770

Hotline: +1 866-272-2923 or (866-CRA-CYBER)


POC: Brookes Taney

[email protected]

750 Lexington Ave, 9th Floor
New York, NY 10022

Hotline: +1 866-210-0955

Hotline/Email: [email protected]

Stroz Friedberg

POC: Jeffery Jansen, Senior Vice President

[email protected]

Office: +1 215-255-1764

Mobile: +1 610-246 6033

24/7 Data Breach Response: [email protected]


POC: Rob Driscoll, Chief Revenue Officer

[email protected]

10300 Spotsylvania Ave, STE 230
Fredricksburg, VA 22408

Office: +1 516-732-0300

Hotline: +1 844-TRACE-04
+1 844-872-2304

Hotline/Email: [email protected]


POC: Jim Leonard

[email protected]

Mobile: +1 (615) 483 - 3402

North America 24/7 Hotline:

877 - 300 - 6816

Email: [email protected]


POC: Stacy Sargent and Katrina Day

[email protected]

[email protected]

501 Kansas Avenue,
Kansas City, KS 66105

Office: +1 913-621-9500

Hotline: +1 800-944-1015

ID Experts Corp

POC: Todd Hindman, Data Breach
Response Services & Strategic Alliances

[email protected]

Center One, 10300 SW Greenburg
Road, Suite 570
Portland, OR 97223

Office: +1 512-712-2270

Hotline: +1 800-298-7558


POC: Ozzie Fonseca, Senior Director

[email protected]

475 Anton Blvd.
Costa Mesa, CA 92626

Mobile: +1 (949) 302 - 2299

Hotline: +1 (877) 534 - 7032

[email protected]


POC: Ozzie Fonseca, Senior Director

[email protected]

475 Anton Blvd.
Costa Mesa, CA 92626

Mobile: +1 (949) 302 - 2299

Hotline: +1 (877) 534 - 7032

[email protected]


CyberScout, a Sontiq Company

POC: Nate Spurrier, Vice President, Global Incident Response

[email protected]

7580 N Dobson Rd, Suite 201
Scottsdale, AZ 85256

Office: +1 480 490-9305

Hotline/Email: [email protected]

ID Experts Corp

POC: Todd Hindman, Data Breach
Response Services & Strategic Alliances

[email protected]

Center One, 10300 SW Greenburg
Road, Suite 570
Portland, OR 97223

Office: +1 512-712-2270

Hotline: +1 800-298-7558


POC: Ian Lipner, Senior Vice President

[email protected]

1900 M Street NW
Washington, DC 20036

Mobile: +1 202-352-5370

Office: +1 202-973-5312

Resolute Strategic Services

POC: Matthew Saidel, Vice President

[email protected]

180 N. LaSalle St
Chicago, IL 60601

Mobile:+1 (917) 232 - 2931

Hotline:+1 (312) 768 - 4713

MDD Forensics

POC: Paul Isaac, Partner

[email protected]

Marlow House 1A Lloyds Avenue,
London, EC3N 3AA

Hotline: +1 314-768-3643

Office: +44 20-3384-5499

Mobile: +44 77-2550-9918

Baker Tilly

POC: Ben Hobby, Partner

[email protected]

5th Floor, 2 London Wall Place
London EC2Y 5AU

Office:+44 (0)20 7065 - 7925

Mobile:+44 (0)7802 435 - 851


POC: Simon Oddy Partner

[email protected]

One Penn Plaza, Suite 3000
New York, NY 10119-0032

Office: +1 646-737-1782

Mobile: +1 917-273-7830

Important Information About Your Policy


If your policy contains coverage requiring prior approval of a service provider by AXIS and you intend to seek reimbursement for your expense, then you are approved to use the approved service providers listed on this website.


Please note that your use of a service provider approved for the policyholder or a service provider identified on the AXIS website does not satisfy the notification requirements of the policy. You must also comply with notification and all other terms and conditions required for coverage under your policy.


If you elect to use a service provider not listed on our website, in order to be reimbursed for your expenses you must give us notice of your election and obtain prior written approval from the AXIS Claim Department prior to incurring such expenses. Contact telephone numbers and an email address for the AXIS Claim Department are provided within your policy.


Before you engage any AXIS approved service providers we advise you to conduct your own due diligence to ensure the company and their services meet your particular needs. AXIS will not be responsible for services outside of the scope of your coverage or the re-performance of services.


    Please note the following regarding service providers identified as approved by AXIS.

  • Approval is service-specific. AXIS identifies the service to which each approval applies.
  • You should consult your policy before engaging an approved service provider. Coverage is determined by the policy, and your coverage may not include all of the services available from an approved service provider.
  • AXIS shall not be a party to any agreement entered into between you and any service provider. Service providers are independent contractors, and are not agents or employees of AXIS.
  • AXIS assumes no liability arising out of any services rendered by a service provider.
  • AXIS shall not be entitled to any rights or subject to any obligations or liabilities set forth in any agreement entered into between you and any service provider.
  • You are under no obligation to perform the actions recommended by a service provider.
  • Unless otherwise stated in your policy, you are under no obligation to contract for services with an approved service provider.
  • Payment for services provided by any service provider is your responsibility.


Please contact us — we’re always here to offer our assistance.

This listing has been compiled for the convenience of AXIS policyholders. No endorsement or recommendation of any of the service providers listed is intended to be, nor should this listing be construed as, an endorsement or recommendation of any service provider. AXIS does not guarantee the performance or quality of the services provided. You should perform your own independent evaluation of any service provider.