Overview
In order to meet the complex and challenging situations our clients encounter, the AXIS claims department has assembled a list of approved service providers that provide flexible and effective incident response for AXIS policyholders.
Our approved
service providers are your virtual comprehensive risk management and loss control team to help you reduce the impact of network security and data privacy events.
If you are suffering an actual or suspected cyber incident or cyber attack please contact one of the incident managers listed in the lists below in the first instance:
Our providers
Incident CoordinatorsPOC: Jena Valdetero, Shareholder
77 West Wacker Drive
Suite 3100
Chicago, IL 60601
Office: +1 312-456-1025
Hotline: +1 800-892-5395
POC: James J. Giszczak, Member
39533 Woodward Avenue,
Suite 318
Bloomfield Hills, MI 48304
Office: +1 248-220-1354
AXIS Incident Email: [email protected]
Hotline: 855-MH-Data1 (855-643-2821)
POC: John Mullen, Partner
426 West Lancaster Avenue,
Devon, PA 193335
Office: +1 267-930-4791
Hotline: +1 844-445-6097
POC: Ted Kobus, Partner
45 Rockefeller Plaza
New York, NY 10111-0100
Office: +1 212-271-1504
Hotline: +1 855-217-5204
Forensic & Ransomware ServicePOC: Kimberly Horn, Insurance Channel Leader
Empire State Building,
350 5th Avenue, 40th Floor,
New York, NY 10118
Mobile: +1 (917) 710-6619
Hotline: +1 (866) 4-UNIT42
POC: Todd Doss, Managing Director, Cybersecurity
2000 K St. N.W, 12th Floor
Washington, D.C . 20006
Office: +1 (540) 935-9036
Hotline/Email: [email protected]
POC: Andrew Davis, Director, Business Development
2120 University Avenue, Berkeley, CA 94704
Cell: +1(484) 645 - 3018
Hotline: +1(855) 548 - 8767
Hotline/Email: [email protected]
POC: Adam Cottini, Director of Business Development, Law Firm & Insurance
Cell:917-797-7510
Hotline: +1 (818) 809 – 8263
Hotline/Email:
POC: Bill Hardin, Vice President
1 S. Wacker, Suite 3400
Chicago, IL 60606
Mobile:+1 (312) 619 - 3309
Hotline: +1 866-272-2923 or (866-CRA-CYBER)
POC: Brookes Taney
750 Lexington Ave, 9th Floor
New York, NY 10022
Hotline: +1 866-210-0955
Hotline/Email: [email protected]
POC: Jeffery Jansen, Senior Vice President
Office: +1 215-255-1764
Mobile: +1 610-246 6033
24/7 Data Breach Response: [email protected]
POC: Brett Anderson, Global Head of IR Business Development
8283 Greensboro Drive
McLean, VA 22102
Mobile: +1 (678) 812-9617
Hotline: +1 (888) 266-9478
Incident Distribution List: [email protected]
POC: Jim Leonard
Mobile: +1 (615) 483 - 3402
North America 24/7 Hotline:
877 - 300 - 6816
Email: [email protected]
Call Center & Notification ServicesPOC: Stacy Sargent and Katrina Day
501 Kansas Avenue,
Kansas City, KS 66105
Office: +1 913-621-9500
Hotline: +1 800-944-1015
POC: Todd Hindman, Data Breach
Response Services & Strategic Alliances
Center One, 10300 SW Greenburg
Road, Suite 570
Portland, OR 97223
Office: +1 512-712-2270
Hotline: +1 800-298-7558
POC: Ozzie Fonseca, Senior Director
475 Anton Blvd.
Costa Mesa, CA 92626
Mobile: +1 (949) 302 - 2299
Hotline: +1 (877) 534 - 7032
Hotline/Email:
[email protected]
Credit & Identity Theft Monitoring ServicesPOC: Ozzie Fonseca, Senior Director
475 Anton Blvd.
Costa Mesa, CA 92626
Mobile: +1 (949) 302 - 2299
Hotline: +1 (877) 534 - 7032
Hotline/Email:
[email protected]
POC: Nate Spurrier, Vice President, Global Incident Response
7580 N Dobson Rd, Suite 201
Scottsdale, AZ 85256
Office: +1 480 490-9305
Hotline/Email: [email protected]
POC: Todd Hindman, Data Breach
Response Services & Strategic Alliances
Center One, 10300 SW Greenburg
Road, Suite 570
Portland, OR 97223
Office: +1 512-712-2270
Hotline: +1 800-298-7558
Crisis Communications ServicesPOC: Max Marcucci, Senior Vice President
1900 M Street NW
Washington, DC 20036
Mobile: +1(202) 740 - 5545
Office: +1(202) 973 - 1342
POC: Dave Smolensky, Vice President
180 N. LaSalle St
Chicago, IL 60601
www.resolutestrategicservices.com
Mobile: +1(845) 525 - 8412
Hotline: +1 (312) 768 - 4713
Forensic Accounting & Claims Preparation ServicesPOC: Paul Isaac, Partner
Marlow House 1A Lloyds Avenue,
London, EC3N 3AA
Hotline: +1 314-768-3643
Office: +44 20-3384-5499
Mobile: +44 77-2550-9918
POC: Ben Hobby, Partner
5th Floor, 2 London Wall Place
London EC2Y 5AU
Office:+44 (0)20 7065 - 7925
Mobile:+44 (0)7802 435 - 851
and
POC: Simon Oddy Partner
One Penn Plaza, Suite 3000
New York, NY 10119-0032
Office: +1 646-737-1782
Mobile: +1 917-273-7830
Important Information About Your Policy
If your policy contains coverage requiring prior approval of a service provider by AXIS and you intend to seek reimbursement for your expense, then you are approved to use the approved service providers listed on this website.
Please note that your use of a service provider approved for the policyholder or a service provider identified on the AXIS website does not satisfy the notification requirements of the policy. You must also comply with notification and all other terms and conditions required for coverage under your policy.
If you elect to use a service provider not listed on our website, in order to be reimbursed for your expenses you must give us notice of your election and obtain prior written approval from the AXIS Claim Department prior to incurring such expenses. Contact telephone numbers and an email address for the AXIS Claim Department are provided within your policy.
Before you engage any AXIS approved service providers we advise you to conduct your own due diligence to ensure the company and their services meet your particular needs. AXIS will not be responsible for services outside of the scope of your coverage or the re-performance of services.
- Approval is service-specific. AXIS identifies the service to which each approval applies.
- You should consult your policy before engaging an approved service provider. Coverage is determined by the policy, and your coverage may not include all of the services available from an approved service provider.
- AXIS shall not be a party to any agreement entered into between you and any service provider. Service providers are independent contractors, and are not agents or employees of AXIS.
- AXIS assumes no liability arising out of any services rendered by a service provider.
- AXIS shall not be entitled to any rights or subject to any obligations or liabilities set forth in any agreement entered into between you and any service provider.
- You are under no obligation to perform the actions recommended by a service provider.
- Unless otherwise stated in your policy, you are under no obligation to contract for services with an approved service provider.
- Payment for services provided by any service provider is your responsibility.
Please note the following regarding service providers identified as approved by AXIS.
Questions?
Please contact us — we’re always here to offer our assistance.
This material is provided for informational purposes only and is intended for use by licensed insurance professionals. The services and service providers discussed above are suggested as risk mitigation and incident response resources, but this material is not an offer to sell, or a solicitation to buy, any particular insurance product or service for a particular insured. Use of the service providers does not guarantee the performance or quality of the services provided, including the avoidance of loss, the fulfillment of any obligations under any contract or compliance with any law, rule or regulation. AXIS is not responsible for the effectiveness of a cyber risk management program and encourages each policyholder, together with advice from their professional insurance advisor, to perform its own independent evaluation of any service provider as part of its overall risk management strategy
