Highlights on this page

Quick decision making
You will hear sensible questions from us,
leading to a decision about your claim
and next steps quickly.
leading to a decision about your claim
and next steps quickly.

Championing your needs
Each claim is different and our focus is on
the outcome that suits your needs –
be that payment or perhaps
an unexpected way for us to help.
the outcome that suits your needs –
be that payment or perhaps
an unexpected way for us to help.

An honest approach
We make an unbiased assessment of your claim, with an honest approach to terms and conditions – we are, after all, in the business of paying claims.
Related
*Claims examples may be based on actual cases, composites of actual cases or hypothetical claim scenarios and are provided for illustrative purposes only. Facts have been changed to protect the confidentiality of the parties. Whether or to what extent a particular loss is covered depends on the facts and circumstances of the loss, the terms and conditions of the policy as issued and applicable law.